Howard and Roger Polo
Polo Master Builders
12 Schoolhouse Road
Morristown, NJ 07960
Dear Howard and Roger,
Debbie and I want to express our sincerest gratitude to the both
of you for making our home-building experience a rewarding one
in so many ways. As we mentioned to you at our very first
meeting together, we needed you to manage the construction
entirely and just point us toward the necessary decision-making
at each stage of development. With four children and so
many other obligations, we relied on your good judgment and
resolve throughout the process and the results are amazing.
Every visitor and family member who has been to our new home
comments on the craftsmanship and the attention to detail which
are so rare in American homebuilding these days. Our
kitchen cabinetry is a real eye-opener and has proven to be
functional as well as beautiful. We spend so much time
there and the suggestions that you both made resulted in a room
that is perfectly adapted to our lifestyle.
The molding work through the house adds an old-world feeling and
is especially beautiful in our dining room and family
room. Howard's suggestions about the way to approach the
coffered ceilings in the great room and the dining room paneling
proved what a help he could be in design as well as building.
My father when visiting recently said that there is no room in
the house in which you could fail to look around and see at
least one or two features that make you aware that you are in a
custom-designed and built home.
The construction site during the hot, dry 1999 summer was always
well maintained, no littering with bottles, cans, half-eaten
lunches. You were careful to clean up all debris every day
and nothing was ever buried in the ground as a quick clean up; a
professional way of approaching home-building. In fact,
since we had to move in before all the interior construction was
complete, your men took special care to protect all furniture
and floors and their work did no damage to our personal effects.
There is something about your good nature that brings good
people to you. All of your sub-contractors are more like
family members than business relationships. They care about
their work. They are pleasant and polite and they are
committed to doing their best (Many told me there is no point in
trying to get away with anything as Howard's eagle eye would
find it and he would make them redo it anyhow.) But more
importantly, they were genuinely proud of their craft and they
happened to be the very best.
Roger, you kept us well informed by fax updates weekly and
directed our attention to the purchases needed for each upcoming
phase of construction. Needless to say we trusted you with
substantial supervision over payments and with large amounts of
money involved, you were detailed and exacting in your work.
Thank you for being worthy of our trust.
Looking back on the past year, Debbie and I are grateful that we
were able to place our dependence on you both, and that you gave
us your very best. We wish you continued good health and
success in all you do. Please do not hesitate to have new
prospective clients call us. We would be most happy to
tell them the truth about our good friends, the Polo's and their
Mr. Jack Wright
Polo Master Builders
12 School House Road
Morristown, NJ 07960
Debbie and I want to thank
you so much for all the help you gave us in the woodworking
design for our home. We had envisioned so many things from the
architectís plans that became a reality during the
construction, but when it came to the woodworking design, we
started with a blank page. Thanks to you, the page was filled to
overflowing and the result has been spectacular.
You were a good listener
during the initial meetings when we began our design meetings
with you. You captured our desire to keep and old-world,
farmhouse appeal to the look of the rooms and made use of many
materials and design elements that brought that feeling to life.
The coffered ceiling in
our great room was designed so beautifully with layering of
crown and other moldings that make it stand out as a piece of
art. The fireplace mantel and itís lovely details capture a
real old-world artistry without being too ornate. The room is
large and the wrap-around wainscoting in a heavier-dimension
molding makes the room look like one from a turn-of-the-century
Our dining room never
fails to impress everyone who dines there, and with our large
family that includes about half of New Jersey. The repeating
wall panels surrounded with layers of molding reach upward to
over six feet in height terminating in a shelf that holds
plates, pictures and whatever. This is spaced to the crown
molding by drywall, offering a pattern of color. The soft-green
color of the panels, the eggshell walls and the hard wood floors
bring you back to a tavern in the Revolutionary war.
Not even our master
bathroom, not usually a room for much inventiveness is
woodworking design, was absent from your touch. Above the bath
the raised ceiling was paneled in bead-board flanked with crown
and painted in a single light color, which added a finished
touch to the room that would certainly have been left plain old
wall board if not for your instinct for design and you artistic
I offer our home to anyone
considering you for their woodworking design and construction
needs. The finished results say a thousand words.
I could go on and on, but
let me just end by offering you once again our gratitude for
your talent, your dedication to your work, and your friendship
throughout the design and construction of our home. We wish you
only the very best of luck in all future endeavors.